Last Updated: June 2026
1. Introduction
Welcome to UNIREF.
Your privacy is important to us. We are committed to protecting the personal data of our customers, suppliers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.uniref.eu, communicate with us, or use our services.
This Policy has been prepared in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Greek data protection legislation.
2. Data Controller
The controller responsible for processing your personal data is:
UNIREF
Email: sales@uniref.eu
Telephone: +30 210 4002579
Website: https://www.uniref.eu
For any privacy-related enquiries, please contact:
3. Scope of this Policy
This Privacy Policy applies to:
- visitors of our website;
- existing and prospective customers;
- suppliers and business partners;
- individuals contacting us by email, telephone or contact forms;
- any person interacting with UNIREF regarding our products or services.
4. Categories of Personal Data We Collect
Depending on your interaction with us, we may collect:
Identity Information
- Name
- Position
- Company
Contact Information
- Email address
- Telephone number
- Postal address
- Country
Business Information
- Company information
- Purchase requests
- Quotations
- Technical enquiries
- Vessel details
- Technical specifications
- Drawings
- RFQs
- Order information
Website Information
- IP address
- Browser type
- Device information
- Operating system
- Date and time of visit
- Referring website
- Pages viewed
5. How We Collect Information
Information may be collected through:
- Contact forms
- Email correspondence
- Telephone communication
- Business meetings
- Quotations
- Orders
- Technical documentation submitted by customers
- Cookies and website technologies (subject to consent where applicable)
6. Legal Basis for Processing
We process personal data under one or more of the following legal bases:
- Your consent
- Performance of a contract
- Pre-contractual measures requested by you
- Compliance with legal obligations
- Legitimate business interests
7. How We Use Your Information
We use personal information to:
- Respond to enquiries
- Prepare quotations
- Supply products
- Provide technical support
- Process orders
- Coordinate deliveries
- Improve our products and services
- Maintain customer relationships
- Meet legal and regulatory obligations
- Protect our legitimate business interests
8. Technical Documentation & Confidential Information
As part of our business activities, customers may provide technical documentation including:
- drawings;
- compressor specifications;
- refrigeration system information;
- vessel data;
- technical reports;
- purchase requests.
Such documentation is processed solely for:
- preparing quotations;
- sourcing products;
- manufacturing custom components;
- providing technical support;
- fulfilling contractual obligations.
UNIREF treats all technical and commercial information as confidential and implements appropriate measures to prevent unauthorized access, disclosure, or misuse.
9. Marketing Communications
We do not send unsolicited marketing communications.
Where you have requested information about our products or services, we may contact you regarding your enquiry.
You may request to stop receiving such communications at any time.
10. Sharing Personal Data
We do not sell or rent personal data.
Where necessary, information may be shared with:
- logistics providers;
- freight forwarders;
- manufacturers;
- technical partners;
- IT service providers;
- website hosting providers;
- payment providers;
- legal or governmental authorities where required by law.
All service providers are required to maintain appropriate security measures.
11. International Transfers
As UNIREF operates internationally within the maritime industry, your information may occasionally be transferred outside the European Economic Area (EEA).
Whenever such transfers occur, appropriate safeguards are implemented in accordance with GDPR requirements, including Standard Contractual Clauses where applicable.
12. Data Retention
Personal data is retained only for as long as necessary to:
- fulfil contractual obligations;
- comply with legal requirements;
- resolve disputes;
- maintain business records;
- protect our legal rights.
When data is no longer required, it is securely deleted or anonymised.
13. Data Security
We implement appropriate technical and organisational measures including:
- secure hosting;
- encrypted communications where applicable;
- restricted access to business information;
- regular software updates;
- malware protection;
- firewall security;
- access controls.
While we strive to protect your information, no transmission over the Internet can be guaranteed to be completely secure.
14. Your Rights
Under the GDPR you have the right to:
- access your personal data;
- request correction of inaccurate information;
- request deletion of your data;
- restrict processing;
- object to processing;
- receive a copy of your personal data (data portability);
- withdraw consent where processing is based on consent;
- lodge a complaint with your national Data Protection Authority.
Requests may be sent to:
15. Cookies
Our website uses cookies and similar technologies to improve functionality, analyse website usage and enhance the user experience.
Cookie preferences are managed through our Cookie Consent Platform.
For detailed information regarding cookies, please refer to our Cookie Policy.
16. Third-Party Websites
Our website may contain links to external websites.
UNIREF is not responsible for the privacy practices or content of third-party websites.
We encourage users to review the privacy policies of those websites before providing personal information.
17. Recruitment
If you submit a CV or employment application, your personal information will be processed solely for recruitment purposes and retained only for the period permitted by applicable law unless you consent to a longer retention period.
18. Automated Decision-Making
UNIREF does not make decisions affecting individuals based solely on automated processing or profiling.
19. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page together with the revised date.
20. Contact
For any questions regarding this Privacy Policy or the processing of your personal data, please contact:
UNIREF
Email: sales@uniref.eu
Telephone: +30 210 4002579
Website: www.uniref.eu